If a street light is electrically or structurally unsafe it is classed as an emergency. Examples of an emergency include: exposed wires or missing door; hanging lantern; loose or leaning column; or if the problem was caused by a road traffic accident. 

Please call us on 0300 131 2 131 to report an emergency fault during normal business hours.

To report an emergency lighting issue on the highway outside of our office hours you can ring North Yorkshire Police on 101. 

Use this form to:

• Report a faulty street light

Issues not dealt with in this form:

• Highway lighting: North Yorkshire County Council is responsible for maintaining the majority of street lights in North Yorkshire. They're identified by a number painted in black on a yellow background on the lamp post. You can report a problem with these lights via the county council website

What happens next? 

• Emergency faults, such as lights knocked over, will be attended to within four hours
• We aim to correct standard faults within five working days of the report
• Other works, such as street light replacements and those which involve the electricity supply, will be completed within ten weeks

What you’ll need to provide:

• Your details
• Location of the lighting issue

Your privacy

The information you provide on this application form will be used to facilitate your street lighting issue report. The information will only be disclosed to individuals in the council who require it to complete your request. Please be aware that your information may be passed to the Council’s Counter Fraud Service and/or the Police if we suspect any fraudulent activity. For more information about how we use your personal data please see the Council’s Privacy Notice on its website.