Coronavirus

We are monitoring the developing coronavirus situation and the Government’s advice as it is updated.

The safety and well-being of all our residents, businesses and staff is our top priority. When completing this form we will therefore ask you if you are self-isolating due to you, or anyone in your household, experiencing coronavirus symptoms.

We will keep essential services running, but they might be delivered differently.

Thank you for your co-operation.

Use this form to:

• Request repairs to your council owned home

Issues not dealt with in this form

• Do Not use this form to report an emergency repair.
  Please ring 01748 829100 if the emergency occurs during office hours (8.45 am - 17.15 pm Monday to Thursday, and 8.45 am - 4.45pm Friday) and 01653 697737 if the emergency occurs outside these hours, weekends and bank holidays.

• Requests of repairs to privately owned or privately rented homes

What happens next?

• We will contact you to let you know when the work will be carried out
• If a home visit is required first, we will arrange a suitable time

What you'll need to provide

• Your details
• Details of the repair required, including photos where possible

Your privacy

The information you provide on this application form will be used to facilitate your Housing repair request. The information will only be disclosed to individuals in the Council who require it to complete your request. Please be aware that your information may be passed to the Council’s Counter Fraud Service and/or the Police if we suspect any fraudulent activity. For more information about how we use your personal data please see the Council’s Privacy Notice on its website.