Use this form to report:
- Assisted collections query
- Bin round query
- Overflowing recycling bank sites
- Rubbish in the road following a bin collection
- Feedback about the waste crew
- Bins not being returned back to their correct location after a bin collection
- The bin collection calendar on our website is not displaying collections for your address correctly
- Other general waste enquiries
Issues not dealt with in this form:
If you have a query about our garden waste collection service please read our frequently asked questions page as the answer to your query maybe featured there.
What happens next:
Upon completion of this form, we will respond to your enquiry as quickly as possible, however more complex queries may take us longer to respond as further research may need to be undertaken.
What you’ll need to provide:
- Your contact details
- Enquiry details
The information you provide on this application form will be used to facilitate your waste enquiry request. The information will only be disclosed to individuals in the Council who require it to complete your request. Please be aware that your information may be passed to the Council’s Counter Fraud Service and/or the Police if we suspect any fraudulent activity. For more information about how we use your personal data please see the Council’s Privacy Notice on its website.